Do we complain too much?
Posted by: abouthygiene 8 years ago
It seems in Ireland we do complain. The Food Safety Authority of Ireland actively encourages consumers to make complaints and they will investigate every complaint!
The latest figures from the FSAI show that they received 2,739 food complaints in 2015, coincidently 1 more than the 2014. This figures bear out Prof. Sheridan’s logic.
The common complaints raised with the food safety authority of Ireland where reports of food unfit to eat, to non-display of allergen information with
- 1,052 complaints on unfit food
- 643 complaints on hygiene standards
- 510 complaints on suspect food poisoning
- 192 complaints on incorrect information on food labelling
- 42 complaints on non-display of allergen information
- 342 general food safety concerns which included
Food were found contaminated with dead insects and metal, as well as other foreign objects e.g. an animal tooth in jam; a beetle in a burger bun; a worm in a chicken nugget; a metal screw in a cake; a snail in pick ‘n’ mix sweets; and a sharp piece of glass in frozen peas, undercooked food being served, out-of-date food being sold in retail outlets; mouldy bread being used to make sandwiches and strange tastes coming from food.
You’ll be pleased to hear that all complaints received by the FSAI were followed up and investigated by enforcement officers throughout the country.
In 2015, 90 food business where issued with 90 Closure Orders and 16 Prohibition order served.
In January 2016 a Waterford stallholder was prosecuted for food hygiene offences and costs and fines totalled €4,945.00. In the same month a Donegal butcher ended up in court and costs and fines totalled €3,050.00.
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